Enterprise Wide Customer Support Services

***This is a DRAFT version of the Solicitation**** This is a DRAFT combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. - Solicitation OPM32-17-N0001 is issued as a request for proposal (RFP). - A statement that the solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-93 effective December 16, 2016. FAC CAN BE OBTAINED FROM http://www.acquisition.gov/far/index.html. - This requirement is set aside exclusively for small business concerns with applicable NAICS code 541519 - Other computer related services. - Contract line item number(s) to be included are: 001 Service Desk/Remote/Self Help 002 End User Deskside 003 Network - Video and Conference Room Services 004 Network - WLAN/LAN Support 005 Network - Voice - Move, Add, Change Services 006 Network - Wide Area Service Management 007 Compute - Central Data Center Monitoring, Automation & Operations 008 Mainframe Systems Management 009 Transition and Assumption of Services 010 Additional Services - NTE $100,000 ***Four optional years to be included - This requirement is for Enterprise Wide Customer Support services as further described in the solicitation. - Provision at 52.212-1, Instructions to Offerors-Commercial, applies to this acquisition as detailed within the solicitation - Provision at 52.212-2, Evaluation-Commercial Items is applicable and detailed within the solicitation. - Offerors are advised to include a completed copy of the provision at 52.212-3, Offeror Representations and Certifications-Commercial Items, with its offer. - Clause 52.212-4, Contract Terms and Conditions-Commercial Items, applies to this acquisition as detailed within the solicitation - A statement that the clause at 52.212-5, Contract Terms and Conditions Required To Implement Statutes or Executive Orders-Commercial Items. All applicable FAR and OPM clauses can be found within the Solicitation - Please note at this time this is a DRAFT solicitation therefore no responses will be accepted until a finalized version is released.