D--HII 13-18- WorkStream C Moodle Hosting and Managed Support

The Department of Veterans Affairs (VA), Office of Acquisition Operations, Technology Acquisition center (TAC), located at 260 Industrial Way West, Eatontown, NJ, intends to enter into a contract on a basis of other than full and open competition for the Office of Information Technology (OIT). The TAC intends to award a sole source, firm-fixed price (FFP) contract to Remote-Learner, 201 Osage Lane, Suite 2, Waynesboro, Virginia, 22980 for ongoing and extended Moodle hosting and managed support services in support of existing and upcoming VA educational content. Health Informatics certification courses such as the American Medical Informatics Association (AMIA) 10x10 certification course and Health Informatics survey courses are anticipated to have an interagency audience, such as Veterans Health Administration (VHA), Department of Defense (DoD), and Indian Health Service (HIS). This action consists of hosting and managed support services compatible with open source Moodle e-learning software for health informatics training courses for VHA staff. The hosting service shall be rated as a Moodle "Partner" capable of supporting concurrency rates of 5-10% for multiple courses with 30-50 enrollees per session and features services such as Secure Sockets Layer (SSL) Certificate (necessary for VA Talent Management System (TMS) approval) and Integration Point (software to manage enrollment, add users, and create courses in batch mode format). The managed support services (also referred to as eLearning administrator services), shall include Moodle Configuration, System Deployment (authentication, course shell deployment, enrollment, etc.), System Management (add/drop user accounts/user enrollments, daily operational testing and concurrency tracking), Planning Activities (demand forecasting, planning for upgrades and system outages), Cycle Management (end of course archival plan, develop and deploy start of cycle processes), and Ongoing Operational Support (non-emergent trouble resolution). The Statutory Authority for this effort falls under Federal Acquisition Regulation (FAR) Part 6.302-1 entitled, "Only One Responsible Source and No Other Supplies or Services Will Satisfy Agency Requirements." The primary North American Industry Classification System (NAICS) is 541512 size standard of $25M. This notification shall close on May 10, 2013. Questions/responses shall be submitted via e-mail to Contract Specialist, Joe Pignataro, [email protected] with the subject line as the synopsis number, VA118-13-R-0223. The Point of Contacts (POCs) for this action are Joe Pignataro, Contract Specialist, [email protected] and Charles W. Ross, Contracting Officer, [email protected].