R699--Call Center Support Staff Services

Presolicitation Notice Presolicitation Notice Page 4 of 4 Presolicitation Notice *=Required Field Presolicitation Notice PRESOLICITATION NOTICE Solicitation Number: 36C79123R0002 Posted Date: TBD Response Date: TBD Archive Date: TBD Product Service Code: R699 - Support Administrative: Other NAICS Code: 561422 Telemarketing Bureaus and Other Contact Centers THIS IS A PRESOLICITATION NOTICE ONLY AND NOT A SOLICITATION OR REQUEST FOR PROPOSAL (RFP) DOCUMENT. THE RFP/SOLICITATION PACKAGE WILL BE AVAILABLE AFTER THE CLOSING DATE OF THIS PRE-SOLICITATION NOTICE. PROPOSALS ARE NOT BEING SOLICITED OR ACCEPTED AT THIS TIME. CONTRACTORS SHOULD FOLLOW THE INSTRUCTIONS BELOW. Contracting Office Address: National Acquisition Center, Commodities & Services Acquisition Service (CSAS), 555 Corporate Circle, Golden, CO 80401 Description: The Department of Veterans Affairs (VA) Denver Logistics Center (DLC) and Commodities and Services Acquisition Service (CSAS), intends to solicit the services of a Call Center Support Staff for DLC. The Request for Proposal (RFP) number is 36C79123R0002. When issued, the RFP will be available for downloading from FedBizOpps website www.sam.gov/content/home. Telephone requests for the solicitation will not be honored. The tentative solicitation issue date and the anticipated closing dates are first (1st) quarter of Fiscal Year (FY) 2024. Interested offerors are advised to consult the solicitation for final dates and times. The North American Industry Classification Standard (NAICS) is 561422 Telemarketing Bureaus and Other Contact Centers with a Size Standard of $25.5 million. The Product Service Code is R699 - Support Administrative: Other. Offers from all responsible sources will be considered. Offerors must have a valid Contractor Unique Entity ID, or have the ability to obtain one, and a current registration in the Systems for Award Management (SAM) database at www.sam.gov/content/home. The solicitation will result in the award of a single award indefinite-delivery-indefinite-quantity (IDIQ) contract. Proposals will be evaluated on the basis of best value to the Government considering Technical Capability, Past Performance, and Price. Point of Contact: Primary POC: Sandra McAnany, Contracting Specialist (36C791), Commodities and Services Acquisition Service, Phone No: 303-273-6217, E-mail Address: [email protected] Secondary POC: Shawna Baumert, Contract Specialist, Commodities and Services Acquisition Services, Phone No: (303) 273-6236, E-mail Address: [email protected] and Joanna Hudson-Lundquist, Contract Specialist, Commodities and Services Acquisition Service, Phone No: (303) 273-6225, E-mail Address: [email protected].