Tier 1 Call Center

Attached to this posting is a Microsoft word version of Attachment B, Non-Disclosure Agreement. The word document clarifies a formatting issue in the pdf version of the attachment. Additionally, OCC received the following questions. Answers are provided in bold. 1. Do you know if a wage determination has been assigned to this solicitation? Answer: A wage determination has not been assigned because the OCC does not yet know the location of performance. The wage determination will ultimately be based on the location of the call center. 2. Under 5.4 PROPOSAL INSTRUCTIONS, Volume 1, Tab C, Technical Assumptions, on content table doesn't match with list on 5.4.3 VOLUME 1, TAB C- TECHNICAL CAPABILITY (EVALUATION FACTOR 2). Could the following statement in 6.6.2 TECHNICAL CAPABILITY (EVALUATION FACTOR 2) imply 'Technical Assumptions'? ...shall address each functional element in the PWS in enough detail to clearly and fully demonstrate that the Offeror understands the requirements and the inherent challenges and risks. Answer: The above statement does not mean Technical Capability implies Technical Assumptions. However, assumptions that affect the Technical Capability narrative may be documented in the Technical Assumptions section of the response, for clarity purposes. The aforementioned statement refers to performance requirements in section 2.6 of the PWS.