VOICE RECORDER

THIS IS A SOURCES SOUGHT ANNOUNCEMENT ONLY. This notice does not constitute a commitment by the Government. All information submitted in response to this announcement is voluntary, and the Government will not pay for information requested nor will it compensate any respondent for any cost incurred in developing information provided to the Government. 18 CONS/PKA is searching for firms who can provide a clear understanding of the scope of Unified Contact Center Express (UCCX) and Verint VFS Upgrade services. The current Non-Classified Internet Protocol Router (NIPR) Unified Communications (UC) infrastructure consists of the following applications: Cisco Unified Communications Manager (CUCM) 11.5 (three (3) nodes) Cisco Unity Connection (CUC) 11.5 (two (2) nodes) Cisco Unified Contact Center Express (UCCX) 11.5.1.11001-34 (two (2) nodes) Verba 8.9 single instance The Government may use the responses to this Sources Sought for information and planning purposes. This Sources Sought is only for the purpose of identifying potential sources as part of 18 CONS/PKA market research. No Solicitation exists; therefore, do not request a copy. Responses to this Sources Sought are not quotes on which the 18 CONS/PKA can issue any contract. This Sources Sought is issued for information and planning purposes only and does not itself constitute a Solicitation. The Government does not intend to award a contract based only on responses to this Sources Sought. All information received in response to this Sources Sought marked "Proprietary" will be protected and handled accordingly. Interested parties are responsible for adequately marking proprietary or competition sensitive information contained in their response. Responses to the Sources Sought will not be returned. Responders are solely responsible for all expenses associated with responding to this Sources Sought18 CONS/PKA will not pay for information received in response to this Sources Sought. Do not submit pricing information in response to this Sources Sought.