REQUEST FOR INFORMATION: Internal Revenue Service Pega Platform Support Commercial-off-the-Shelf (COTS) Blanket Purchase Agreement (BPA)

**THIS IS A REQUEST FOR INFORMATION, NOT A REQUEST FOR QUOTE/PROPOSAL. NO AWARD WILL BE MADE THROUGH THIS NOTICE, AND IT IS STRICTLY FOR INFORMATION PURPOSES. IT DOES NOT CONSTITUTE A SOLICITATION AND SHALL NOT BE CONSTRUED AS A COMMITMENT BY THE GOVERNMENT.** Responses to this RFI may be used to formulate final requirements and/or to identify qualified vendors capable of meeting those requirements. The description in the RFI attachment outlines preliminary requirements envisioned for the procurement of a Blanket Purchase Agreement (BPA) for Pega Platform Support in support of Internal Revenue Service (IRS) Enterprise Case Management (ECM). The information gathered may be used to formulate acquisition strategies for competitive solicitations. The IRS ECM requests capability evidence of vendors with expertise in providing Pega Platform products and support services. The vendor shall be an authorized reseller of Pega for all the required products and Pega specific services. The IRS will review responses from solutions containing any “equal” products and services that will satisfy the Government’s needs. Additionally, although the intent is to have a single award BPA, the IRS will consider a multiple award BPA and review responses from vendors able to provide personnel for the support services, but not able to resell Pega products, and vice versa.