ServiceNow

This is a Sources Sought Notice for market research purposes only and is not a Request for Quote (RFQ). A solicitation is not being issued at this time and this notice shall be construed as a commitment by the Government to issue a solicitation, nor does it restrict the Government to a particular acquisition approach. This source sought is being published to identify potential Service-Disabled Veteran Owned Small Business sources capable of providing support services for Service Now. Please see the attached Draft Performance Work Statement for a more thorough description of the overview, objectives, and scope of work. Please send your company’s capability statements to [email protected] by 12 July 23 @1400. The North American Industry Classification Systems (NAICS) Code proposed for the requirement is 541519, Software Installation Services, Computer. The size standard for NAICS 541519 is $30M. Comments on this NAICS and suggestions for alternatives must include supporting rationale. The specific requirements can be seen in the attached Performance Work Statement (PWS). ServiceNow program management is a new requirement. The objective is to obtain the services of ServiceNow expert contractors; to augment CSS staff and insure all of CSS business and technical requirements are implemented in the IRS ServiceNow environments. These services will be required to provide technical expertise to assist with the development and use of ServiceNow product management and operation tools. These tools will be used by the Information Technology Service Desk, and with existing IRS systems and tools.