W075--Lease of New Multi-functional Copy/Printer Machines with Maintenance and Software Support.

THIS REQUEST FOR INFORMATION (RFI) IS ISSUED SOLELY FOR INFORMATION AND PLANNING PURPOSES ONLY AND DOES NOT CONSTITUTE A SOLICITATION. THE SUBMISSION OF PRICING, CAPABILITIES FOR PLANNING PURPOSES, AND OTHER MARKET INFORMATION IS HIGHLY ENCOURAGED AND ALLOWED UNDER THIS RFI IN ACCORDANCE WITH (IAW) FAR 15.201(e). DISCLAIMER: This RFI is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this RFI that is marked as proprietary will be handled accordingly. IAW FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI. SOURCES SOUGHT DESCRIPTION: This is NOT a solicitation announcement. This is a sources-sought/RFI only. The purpose of this sources-sought/RFI is to gain knowledge of potential qualified sources and their size classification relative to NAICS 541519 (size standard of $27.5 million). Responses to this sources sought will be used by the Government to make appropriate acquisition decisions. After review of the responses to this sources sought, a solicitation announcement may be published. Responses to this sources sought synopsis are not considered adequate responses for a solicitation announcement. SCOPE OF WORK: The Department of Veterans Affairs (VA), VISN 22 Network Contracting Office, is seeking sources that can lease new multi-functional copy/printer Machines with a Managed Print Service (MPS) program. The Managed Print Service (MPS) program must have a software, hardware, and maintenance component to support the printing, copying, faxing, and scanning needs of the leased and Government owned machines at various locations within the VA San Diego Healthcare System (VASDHS). Software The Software portion of the MPS is required to be compatible with both New Leased Devices and Existing Government-owned Devices. The contractor will provide remote monitoring and management software that will allow the contractor s technician and the off-site remote technician to monitor and manage all the leased and Government-owned devices through batch processing of all multi-functional copy/printer machines at one time. The software will provide the following capabilities in real time: Proactively and automatically alert the user when toner is low, paper must be loaded, or a device is due for service. Allow for remote device management, batch configuration and firmware upgrades. Single unified management console Access to multiple standard reports and dashboard reports providing key analytics data including document usage summaries, device usage, power usage and accounting reports Maintenance The maintenance portion of MPS is required to be all-inclusive (turn-key solution) in nature to include a dedicated technician, periodic preventative maintenance services, all parts, reporting and expendable supplies except for paper and other print media. The contractor shall perform all services on the software, leased hardware, and Government-owned hardware such as: installation, de-installation, maintenance, repair and/or replacement, relocations, training and responding and resolving incidents, service requests and changes transportation, service delivery management system(s), equipment, parts, and all required supplies necessary for operation of the mail hardware. All hardware and software presented to the VASDHS MUST be Technical Reference Model (TRM) approved. All hardware and software will include 5 years of maintenance, software, support, and any outside costs to operate and utilize all Mail hardware and software. Hardware Existing Government-owned Devices: Ricoh, Model: MP501SPFG. Technical Specifications: Copy/print speed of 52-ppm MP501SPFG Black and White Standard copy/print/color scan/fax Standard full-color, 10.1" LCD control panel 62-ipm (B&W) 42-ipm (Full Color) scanning Standard Duplexing (2-sided) Standard Electronic Sort Standard 50 sheet Automatic Reversing Document Feeder (ARDF) 2 GB RAM / 320 GB HDD / Postscript3 (2) 500 Sheet Drawer paper capacity / 100 Sheet Bypass Up to 8.5 x 14 paper size - Letter & Legal Dimensions: (WxDxH) 18.7" x 19.84" x 25.39" Optional: Cabinet/Stand Available Ricoh, Model: MP4055SPG. Technical Specifications: 25 ppm MP 2555SPG black & white Standard copy/print/color scan/fax Standard Secure Scan, Secure Print & Follow Me Print Standard full-color, 10.1" tiltable LCD control panel Standard Duplexing (2-sided) Standard 100 sheet Automatic Reversing Document Feeder (ARDF) Standard 100 Sheet Bypass Standard (2) 550 sheet paper Drawer Capacity HDD Encryption/Copy Data Security/DataOverwrite Security System (DOSS) Postscript 3 or equal product 2 GB RAM / 320 GB HDD / 1.46 GHz CPU Up to 11 x 17 paper size Copier Dimensions: (WxDxH) 23.1 x 26.8" x 37.9" Standard 15 AMP Electrical power Cabinet/Stand Ricoh, Model: MPC407G. Technical Specifications: MP C407G 36ppm Color/42ppm B&W Latest generation 10.1 Smart Operational Panel 50 Sheet Single Pass Document Feeder (SPDF) Standard color copy/print/scan/fax 80-ipm (B&W/Full Color) scanning Standard Duplexing (2-sided) Standard Electronic Sort 1200 X 1200 dpi 1 GB RAM / 320 GB HDD 1.46 GHz Intel processor (1) 250 (1) 500 Sheet Drawer paper capacity Up to 8.5 x 14 paper size - Letter & Legal Dimensions: (WxDxH) 19.6 x 23 x 25.9 Optional: Cabinet/Stand Available Ricoh, Model: MPC3503G. Technical Specifications: Output Speed (Letter): 35-ppm Monthly Volume Range: 7,000 - 20,000 impressions/month W × D × H (inches): 23.1 × 27 × 35.9 W × D × H (mm): 587 × 686 × 912 New Leased Devices BW Desktop 52 PPM, Brand Name: Ricoh, Model: MP501SPFG, monthly volume: 1-5000. Brand name or equal. Salient Characteristics: Copy/print speed of 52-ppm Black and White Standard copy/print/color scan/fax Standard full-color, 10.1" minimum LCD control panel 62-ipm (B&W) 42-ipm (Full Color) scanning Standard Duplexing (2-sided) Standard Electronic Sort Standard 50 sheet Automatic Reversing Document Feeder (ARDF) minimum 2 GB RAM / 320 GB HDD (2) 500 Sheet Drawer paper capacity / 100 Sheet Bypass Up to 8.5 x 14 paper size - Letter & Legal Dimensions: (WxDxH) 18.7" x 19.84" x 25.39" or smaller BW MFD 23 PPM, Brand Name: Ricoh, Model: MP2555SPG, monthly volume: 1-5000. Brand name or equal. Salient Characteristics: 25 ppm black & white Standard copy/print/color scan/fax Standard Secure Scan, Secure Print & Follow Me Print Standard full-color, 10.1" or smaller tiltable LCD control panel Standard Duplexing (2-sided) Standard 100 sheet Automatic Reversing Document Feeder (ARDF) Standard 100 Sheet Bypass Standard (2) 550 sheet paper Drawer Capacity HDD Encryption/Copy Data Security/DataOverwrite Security System (DOSS) Postscript 3 or equal product minimum 2 GB RAM / 320 GB HDD / 1.46 GHz CPU Up to 11 x 17 paper size Copier Dimensions: (WxDxH) 23.1 x 26.8" x 37.9" Standard 15 AMP Electrical power BW MFD 40 PPM, Brand Name: Ricoh, Model: MP4055SPG, monthly volume: 5000-10000. Brand name or equal. Salient Characteristics: 40 ppm MP 4055SPG black & white Standard copy/print/color scan/fax Standard Secure Scan, Secure Print & Follow Me Print Standard full-color, 10.1" tiltable LCD control panel Standard Duplexing (2-sided) Standard 220 sheet Duplex Single Pass Feeder (DSPF) Standard 100 Sheet Bypass Standard (4) 550 sheet paper Drawer Capacity Internal Finisher for Stapling and Sorting HDD Encryption/Copy Data Security/DataOverwrite Security System (DOSS) Postscript 3 or equal product minimum 2 GB RAM / 320 GB HDD / 1.46 GHz CPU Up to 11 x 17 paper size Copier Dimensions: (WxDxH) 23.1 x 26.8" x 37.9" Standard 15 AMP Electrical power BW MFD 60 PPM, Brand Name: Ricoh, Model: MP6055SPG, monthly volume: 13000-25000. Brand name or equal. Salient Characteristics: 60 ppm black & white Standard copy/print/color scan/fax Standard Secure Scan, Secure Print & Follow Me Print Standard full-color, 10.1" minimum tiltable LCD control panel Standard Duplexing (2-sided) Standard 220 sheet Duplex Single Pass Feeder (DSPF) Standard (2) 1,000 & (2) 550 sheet paper Drawer Capacity Standard 100 Sheet Bypass External Finisher for Stapling and Sorting HDD Encryption & DataOverwrite Security System (DOSS), or equal product Postscript 3 or equal product 2 GB RAM / 320 GB HDD / 1.46 GHz CPU Up to 11 x 17 paper size Copier Dimensions: (WxDxH) 23.1 x 26.8" x 37.9" Standard 15 AMP Electrical power BW MFD 75 PPM, Brand Name: Ricoh, Model: MP7503SP, monthly volume: 25000-60000. Brand name or equal. Salient Characteristics: Copy/print speed of 75-ppm Hi Speed / Hi Volume 75-ppm MP 7503SP black & white Standard copy/print/color scan Standard Secure Scan, Secure Print & Follow Me Print Standard full-color, 10.1" tiltable LCD control panel Standard duplexing Standard 220 sheet Duplex Single Pass Feeder (DSPF) Standard (2) 1,500 & (2) 550 sheet paper Drawer Capacity Standard 100 Sheet Bypass Standard External Finisher for Stapling and Sorting HDD Encryption & DataOverwrite Security System (DOSS), or equal product Postscript 3 or equal product 2 GB RAM / 320 GB HDD Up to 11 x 17 paper size Electrical Power: 120 V, 20 A NEMA 5-20R Dimensions with Finisher: (WxDxH) 53.1" x 31.5" x 46.1" COLOR Desktop 42 PPM, Brand Name: Ricoh, Model: MPC407G, monthly volume: 1-1000. Brand name or equal. Salient Characteristics: 36ppm Color/42ppm B&W Latest generation 10.1 minimum Smart Operational Panel 50 Sheet Single Pass Document Feeder (SPDF) Standard color copy/print/scan/fax 80-ipm (B&W/Full Color) scanning Standard Duplexing (2-sided) Standard Electronic Sort 1200 X 1200 dpi 1 GB RAM / 320 GB HDD 1.46 GHz Intel processor (1) 250 (1) 500 Sheet Drawer paper capacity Up to 8.5 x 14 paper size - Letter & Legal Dimensions: (WxDxH) 19.6 x 23 x 25.9 COLOR MFD 30 PPM, Brand Name: Ricoh, IM C3000G, monthly volume: 1-7000. Brand name or equal. Salient Characteristics: Copy/print speed of 30-ppm color 10.1 Keyless Smart Operation Panel tilting color touch screen 220 sheet Single Pass Duplex Feeder (SPDF) Scans 120-ipm (simplex) / 240-ipm (duplex) via SPDF PostScript and PDF Direct Print emulation 4 x 550-sheet Paper Trays + 100-sheet Bypass Tray 2GB RAM / 320GB Hard Disk Drive Color Scanning & Printing & Copying HDD Encryption / Data Overwrite Security System (DOSS), or equal product Motion Detector Sensor provides quick recovery from Sleep Mode Up to 1,200 x 1,200 dpi resolution Standard Duplexing - 2-sided and 2-Up (both sides of ID Card Copy) Up to 11 x 17 paper size (up to 12 x 18 via Bypass Tray) Dimensions (WxDxH) 23 x 27 x 37.9 Small Footprint Media weights up to 300 g/m2 COLOR MFD 35 PPM, Brand Name: Ricoh, IM C3500G, monthly volume: 7000-10000. Brand name or equal. Salient Characteristics: Copy/print speed of 35-ppm color 10.1 Keyless Smart Operation Panel tilting color touch screen 220 sheet Single Pass Duplex Feeder (SPDF) Scans 120-ipm (simplex) / 240-ipm (duplex) via SPDF PostScript and PDF Direct Print emulation, or equal product 4 x 550-sheet Paper Trays + 100-sheet Bypass Tray 2GB RAM / 320GB Hard Disk Drive Color Scanning & Printing & Copying HDD Encryption / Data Overwrite Security System (DOSS) Motion Detector Sensor provides quick recovery from Sleep Mode Up to 1,200 x 1,200 dpi resolution Standard Duplexing - 2-sided and 2-Up (both sides of ID Card Copy) Up to 11 x 17 paper size (up to 12 x 18 via Bypass Tray) Dimensions (WxDxH) 23 x 27 x 37.9 Small Footprint Media weights up to 300 g/m2 COLOR MFD 45 PPM, Brand Name: Ricoh, IM C4500G, monthly volume: 10000 25000. Brand name or equal. Salient Characteristics: Copy/print speed of 45-ppm color 10.1 Keyless Smart Operation Panel tilting color touch screen 220 sheet Single Pass Duplex Feeder (SPDF) Scans 110-ipm (simplex) / 240-ipm (duplex) via SPDF PostScript and PDF Direct Print emulation 4 x 550-sheet Paper Trays + 100-sheet Bypass Tray Bypass accepts Banner sheets up to 49.6" 2GB RAM / 320GB Hard Disk Drive Color Scanning & Printing Data Overwrite Security System (DOSS) or equal product Motion Detector Sensor provides quick recovery from Sleep Mode Up to 1,200 x 1,200 dpi resolution Standard Duplexing - 2-sided and 2-Up (both sides of ID Card Copy) Up to 11 x 17 paper size (up to 12 x 18 via Bypass Tray) Dimensions (WxDxH) 23.1 x 27 x 35.3 Small Footprint Media weights up to 300 g/m2 BW PRODUCTION 136 PPM, Brand Name: Ricoh, Pro 8320S, monthly volume: print production. Brand name or equal. Salient Characteristics: Minimum Speed of 136 ppm letter size Print Resolution of 2,400 x 4,800 or better Published Recommended Monthly Volume of no less than 1,000,000 images, Published Duty Cycle of no less than 3,000,000 images/month Original Document Feeder, 200+ sheet capacity, Single-Pass Duplex Scanning, minimum duplex scan speed of 200 images/minute Scan capability to include scanning of color images Minimum Paper Capacity of 8,200 sheets from 6 sources, including at least two vacuum-feed air assist drawers with capability of up to 13 x 19 and a Bypass Tray with a minimum capacity of 500 sheets Media capability of 350 gsm duplex to run at full system speed Output paper size capability of 8 ½ x 11 to 13 x 19 , Duplex Printing Booklet Finisher with 100-sheet, multi-position stapling, 2/3 hole punch, and booklets of 30 sheets (80 pages) Post Process Cover Inserter with 2 trays & double-feed detection, with insertion upstream of inline puncher so that preprinted covers can be inserted and punched with the document Inline Puncher at full machine speed with multiple-pattern replaceable dies, with ability to punch tab sheets as well as double-punch up to 11x17 for offline cutting. Proposed configuration to include Comb Binding and Spiral Bind Must provide for PCL and PS3 Printing Must include an EFI Fiery Controller utilizing Windows 10 and FS300 or higher Customer-replaceable Service Units (Fuser, Rollers, Cleaning Units, etc.) Must have monthly maintenance plan at a flat monthly rate, no overages. Plan must include all parts, labor, toner and staples Vendor must have multiple local technicians certified to service proposed Production System COLOR PRODUCTION 95 PPM, Brand Name: Ricoh, Pro C7210S, monthly volume: print production. Brand name or equal. Salient Characteristics: Minimum Speed of 95 ppm full color Registration accuracy of .5 mm or better Published Recommended Monthly Volume of no less than 240,000 images, Published Duty Cycle of no less than 800,000 images/month Continuous automatic Toner Density monitoring and adjustment Inline sensors for color calibration and document registration Original Document Feeder, 200+ sheet capacity, Single-Pass Duplex Scanning, minimum color duplex scan speed of 200 images/minute Minimum Paper Capacity of 7,400 sheets from 5 sources, including at least two vacuum-feed air assist drawers with capability of up to 13 x 19 and a Bypass Tray with a minimum capacity of 500 sheets Media capability of 350 gsm duplex at full rated system speed Output paper size capability of 8 ½ x 11 to 13 x 27.5 Auto Duplex Printing, 13 x 49 simplex printing Booklet Finisher with 100-sheet, multi-position stapling, 2/3 hole punch, and booklets of 20 sheets (80 pages) Post Process Cover Inserter with 2 trays, with insertion upstream of inline puncher so that preprinted or clear covers can be inserted and punched with the document Inline Puncher at full machine speed with multiple-pattern replaceable dies, with ability to punch tab sheets as well as double-punch up to 11x17 for offline cutting. Proposed configuration to include Comb Binding and Spiral Bind EFI Fiery Controller, with 8GB RAM, 1TB Hard Drive utilizing Windows 10 and FS300 or higher, with external Spectrophotometer for media profiling, calibration & spot color matching Customer-replaceable Service Units (Fuser, Rollers, Cleaning Units, etc.) 36" WIDE FORMAT PLOTTER, Brand Name: Ricoh, MP CW2201G, monthly volume: wide format. Brand name or equal. Salient Characteristics: Offers monochrome and full-color copy/print/scan Fast Print speed of 3.8-ppm monochrome and 2.1-ppm full-color D-size Up to 1,200 x 1,200 dpi resolution Scan-to: Email, Folder, FTP, USB or SD Card Features Smart Operation Panel Supports 2" and 3" Paper Core with Auto Switch Paper Holder Two Automatic Roll Feeds Sheet Feed Media output bin Automatic cutter Memory 4 GB; 320 GB HD INSTRUCTIONS TO INTERESTED SOURCES: If you are interested and can provide the sought-out services/supplies, please provide the requested information as well as the information indicated below. Response to this notice should include company name, address, point of contact, size of business pursuant to the following questions. (1) Please indicate the size status and representations of your business, such as but not limited to: Service-Disabled Veteran-Owned Small Business (SDVOSB), Veteran Owned Small Business (VOSB), Hubzone, Woman Owned Small Business (WOSB), Large Business, etc. (2) Is your company considered small under the NAICS code identified under this RFI? (3) Are you the sole provider, authorized provider, or independent provider of the items being referenced above (or equivalent service/solution)? (4) If you re a small business and you are an authorized distributor/reseller for the items identified above (or equivalent service/solution), do you alter; assemble; modify; the items requested in any way? If you do, state how and what is altered; assembled; modified? (5) Does your company have an FSS contract with GSA or the NAC or are you a contract holder with NASA SEWP or any other federal contract? If so, please provide the contract type and number. (6) If you are an FSS GSA/NAC or NASA SEWP contract holder or other federal contract holder, are the referenced items/solutions available on your schedule/contract? (7) Please provide general pricing for your services/solutions for market research purposes. *** Submissions addressing Section (8) should show clear, compelling and convincing*** evidence that all equal to items" meet all required salient characteristics. Responses to this notice shall be submitted via email to [email protected]. Telephone responses shall not be accepted. Responses must be received no later than Monday January 27, 2017 at 9:00 a.m. Pacific Standard Time (PST). If a solicitation is issued it shall be announced at a later date, and all interested parties must respond to that solicitation announcement separately from the responses to this request for information. Responses to this notice are not a request to be added to a prospective bidders list or to receive a copy of the solicitation.