R -- Interagency Trade Officer Training Program

`Sources Sought: The associated North American Industry Classification System Code (NAICS) is 923110 (Administration of Education Programs) and business size standard is $6.0M applies. Background The Trade Promotion Coordinating Committee (TPCC) is an interagency task force, chaired by the Department of Commerce. It was created in 1992 to coordinate the export promotion and export finance activities of the U.S. Government. One of the chief duties of the TPCC is to ensure better delivery of services to U.S. businesses. The TPCC?s 2002 National Export Strategy Report to Congress called on the trade promotion agencies to develop a training program to improve customer service by strengthening interagency cooperation and client management. Prior research indicated that customer service would improve if trade promotion staff in each agency had a more sophisticated understanding of the programs of other agencies and how they interrelate. Based on these identified needs and priorities, the TPCC created the Interagency Trade Officer Training Program in 2003, conducting three four-day sessions that year with the support of temporarily assigned staff and a contractor. The TPCC will continue developing the curriculum and to organize and facilitate three training sessions. The program was extended through 2008 with an award and subsequent exercise of two option year renewals. The TPCC plans to continue this training given strong support from TPCC member agencies and strong participant feedback. Objective The purpose of this Work is to prepare government business assistance representatives, both managers and staff, to accurately and holistically gauge their customers? needs in relation to the changing global marketplace and the full array of federal export promotion programs and services that are available. By doing so, Government can improve customer referrals, coordination of programs, and the leveraging of resources toward cross-governmental trade promotion priorities. A dynamic training program can also improve communication between the trade promotion agencies and working relationships between government trade assistance staff. All responsible sources with the technical capabilities to meet the above requirements, may submit their Point of Contact/email address for the Proposers List via email to Juanita Beck at [email protected] , no later then January 18, 2008 by 12:00 P.M. noon Eastern Standard Time. Please include DG1350-08-RQ-0161 in your response. SEE NOTE 22. (with the exception of day to read 5)