NOTICE OF INTENT TO SOLE SOURCE Pentax Endopro IQ Server and 5 Workstations Software Service Maintenance Veterans Health Affairs, Network Contracting Office 5, is issuing this Notice of Intent to Sole Source in order to identify any potential sources that have the resources and capabilities to provide software maintenance on the Pentax Endopro IQ Server and 5 Workstations as described below that will not interrupt the continuum of care. This requirement is defined primarily by existing hardware and software already in use at the Beckley VAMC. BACKGROUND See statement of work below. DELIVERABLES 1-hour contact PLACE OF PERFORMANCE Beckley VA Medical Center 200 Veterans Ave Beckley, WV 25801 TRAVEL N/A CLASSIFICATION/SECURITY N/A GOVERNMENT FURNISHED PROPERTY None. INTERESTED & CAPABLE RESPONSES NCO 5 is seeking responses from businesses that are interested in this procurement and consider themselves to have the resources, rights, and capabilities necessary to provide these services. Please respond with your: Business name Business type Socio-economic status (e.g., Veteran-Owned, Woman-Owned, Disadvantaged Small Business, 8(a), etc.) Person of contact (including telephone number & email address) GSA Contract number if applicable DUNS number Capability statement Responses must be submitted by 1:00 PM (EDT) 14 Sep 2020. Responses to the information requested above may be submitted via email to
[email protected]. DISCLAIMERS This Notice of Intent to Sole Source does not constitute a solicitation. All information received in response to this notice that is marked proprietary will be handled accordingly in accordance with (IAW) Federal Acquisition Regulation (FAR) 15.201(e). Responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses incurred associated with responding to this RFI. This Special Notice of Intent to Sole Source is for planning purposes ONLY. The results of this notice will assist in the development of (1) the requirement, and (2) the acquisition strategy (e.g., small business set-aside, full and open competition, etc.). VA assumes no responsibility for any costs incurred associated with the preparation of responses submitted as a result of this notice. STATEMENT OF WORK 1. Period of Performance The Thundercat Technology Software Service Maintenance Contract for the Pentax Endopro IQ shall cover a period from 10/1/2020 to 09/30/2021. 2. Required Services 2.1 Contractor will be required to provide full-service coverage on the equipment listed below. Coverage includes all replacement parts, installation, calibration, labor, and travel necessary to bring the listed equipment to manufacture operating specifications. Throughout the term of the contract, all maintenance (scheduled or unscheduled), shall be provided during the contract business hours of 8:00 AM 5:00 PM, Monday through Friday, excluding federal holidays. A one (1) hour telephone response is required by the contractor to provide an initial consultation or possible interim measures until the repair can be completed. The contractor is required to respond on-site within four (4) business hours after Biomedical Equipment Support has placed the service call. The VA requires all listed equipment to meet a minimum 95% uptime for the period of performance on a 24 hours basis. Contractor will be required to provide Insite/Technical phone support to the First-Call Biomedical Equipment Support Specialist within one (1) hour of initial consultation. 2.3 Contractor will provide Priority parts delivery for all required parts needed to bring the listed equipment to manufacturer operating specifications. All parts shall be Omnicell original equipment manufacturer) or equivalent. 2.4 There will be no additional charges for all required hardware and software upgrades during the term of the contract. 2.5 All services for this contract must meet manufacturer's performance and technical specifications, Federal Regulations, and other specifications that may apply such as National Electric Code (NEC), Life Safety Code (LSC), Joint Commission (JC), and VA Regulations. 2.6 The contractor shall ONLY respond to service calls placed by the Biomedical Equipment Support Section or designee. 2.7 ALL SERVICE ENGINEERS MUST REPORT to the Biomedical Equipment Support Section or to the Surgery Department to sign in before work is begun on the premises of the Beckley VAMC, and also to sign out after work has been completed The contractor must furnish a detailed field service report, or equivalent, showing work completed, listing all repairs and/or repair parts used to maintain operating efficiency of the equipment. When possible, this report may be delivered to Biomedical Equipment Support before contractor leaves the station or via email to
[email protected]. If it is necessary for the contractor to work after 5:00pm, permission must be granted from the Biomedical Support Specialist or designee. If the service was completed after regular duty hours, the FSE will sign out and leave the report in the Police Office, 1B-124H of the hospital. Payment will be withheld pending receipt of this report. The service report from the contractor must contain, at a minimum, the following information: a. Date and time of the contractor s arrival on station, b. Type, model, site ID, and serial number(s) of all equipment on which maintenance was performed, c. Total time spent performing maintenance, excluding travel time, d. Detailed narrative description of the malfunction or PM action required, e. Complete list of parts replaced, f. Comments as to the cause of the malfunction when applicable, g. Date and time the work is completed. 2.8 There is a potential for exposure to bloodborne or other infectious material with equipment throughout the hospital. All maintenance persons must use the Universal Precautions (i.e. decontamination of medical equipment, wearing protective gloves, aprons, and goggles) during cleaning and maintenance/repair procedures required by this contract. The Software Service Maintenance Contract includes the Pentax Server and 5 Pentax Workstations, are located in Surgery and the Server is located in OIT. 4. Personnel Qualifications Contractor personnel performing maintenance, repair services, and providing technical support must be fully qualified and competent.