58 -- Software

The 325th Contracting Squadron at Tyndall AFB, Florida hereby gives notice of its intention to award a sole source purchase order to Remedy for the Remedy Help Desk (English) APP W/AR NT P/N HD-EN-AR-NTX, S/N 132-33. Remedy Help Desk Software provides an integrated, end-to-end approach to IT Service Management, automating our ability to submit, monitor, and manage help desk cases, change request, and asset inventory records. It also indicates which services are impacted by a given incident or problem, thereby allowing us to determine which are priorities, based on need. This is for a licensed software package available from only the manufacturer of software, “Remedy.” Therefore, the license maintenance agreement to include products and technical support is available only from this source. This item is a licensed product through BMC Software. This award will be made under Simplified Acquisition Procedures. This announcement constitutes the only notice. The reference number is F4ATS05151A100. The acquisition is unrestricted. NAICS code for this purchase is 423430. The closing date for this notice is August 31, 2005 at 2:00 p.m. Central Standard Time. For more information contact A1C Andrew Chase at (850) 283-1260 or email at [email protected].