This notice is a Request for Information (RFI). U.S. Customs and Border Protection (CBP) is in the process of developing a requirement for Relocation Management Services to determine if there is a Relocation Management Service Contractor who can supply relocation management services that align with CBP’s current relocation policy for a potential five year contract. FSC Code is V301 and NAIC code is 484210. CBP is interested in incorporating commercial and industry practices that support this type of procurement. To accomplish this, CBP intends to partner with industry during the acquisition process, specifically by asking contractors to provide existing market capabilities, including strengths and weaknesses for the acquisition of these services. Responses to this RFI will allow CBP to incorporate industry input into the overall acquisition for Relocation Management Services. Note: RFI responses will NOT be shared with other industry service providers and will solely be used as part of the contract planning process. Disclaimer: The following requested information to be provided is for planning purposes only and does not constitute a Request for Proposal (RFP) nor does it restrict the Government as to the ultimate acquisition approach. The government does not intend to award a contract on the basis of this RFI or to otherwise pay for the information solicited. Any contract that might be awarded based on information received or derived from this RFI will be the outcome of the competitive process. CBP is seeking a contractor on an open market basis who can provide the following relocation services worldwide: Relocation Service to include Guaranteed Home Sale and Amended Home Sale: the Contractor must, when providing Guaranteed Home Sale service, pay off the mortgage in full and take the client's home into inventory; Property Management Services; International Moving Services; Movement Management Services; Relocation Software and automation/technology that assist in tracking, managing and reporting statistics of relocation moves; Dedicated and knowledgeable Customer Service capable of handling a variable number of moves. All responses to include: Company Name; Company Address, Point of Contract, Telephone Number, e-mail Address, and Size of Organization (i.e. large small business) Please include answers to the following questions: 1. Are you currently taking new business for the Guaranteed Home Sale Program utilizing the mortgage payoff process for a fixed fee to take the home into your inventory? 2. Has your company established a maximum number of Guaranteed Home Sales that is feasible for your company to sustain in one calendar/fiscal year? If so, what is the status of inventory vs. maximum capability? 3. Describe any other similar Federal Government Contract(s) you currently have for relocation management service, the Federal Department or Agency and the time contract(s) held. Include your experience with the Federal Travel Regulations (FTR) and Tariffs. 4. What percentage of your business is allotted to small business? Provide small business % total with subgroup for 8A, etc. 5. Can your company commit to monthly and/or quarterly meetings in Indianapolis IN? All responses to be by e-mail only by responsible contractors who can meet the above criteria including the mortgage pay-off. Limit response to a maximum of 20 pages. Please respond to
[email protected]. Electronic responses must be received no later than Wednesday, May 20th, 2009,11:00 AM.