R -- iComplaints QRM Module

The United States Patent & Trademark Office (USPTO), Office of Civil Rights (OCR) currently processes requests for Equal Employment Opportunity consulting/claims/appeals. As a part of the OCR mission we are charged with the responsibility of efficiency and timeliness in processing EEO claims. Therefore, we require a secure tracking system to manage and maintain data and provide an expanded scope of informative reports while having the ability to interface with other USPTO database applications. The OCR is currently fulfilling this need via iComplaints Software, which is distributed by MicroPact Engineering Inc. The USPTO will add a module which increases the ability to track and organize this data and facilitate end of year (EOY) reporting. Micropact Engineering is the sole owner and distributor of this software. Therefore, it is the intention of the USPTO to acquire this module, report and maintenance from Micropact. This includes a base year and 4 option years.The base year will consist of the module, reporting, and maitenance. The option years consist of the EOY report and maintenance. The total value of the contract with options is $71,250.00. If there is anyone other company who thinks they can do this work, the company may send a capability statement.