Provision of Mobile Voice and Data services to USAID/South Sudan

USAID/South Sudan requires the services of a qualified Telephone and Data Service Provider (SP) to provide robust and reliable Telephone and Data Services (IS) to the user community in USAID South Sudan. The Mission has a user community of 150 staff. The service provider will come up with options of solutions that will meet USAID South Sudan's requirements for voice and data communications. Due to the critical nature of communications in the country and for the operations of USAID, the contractor shall be required to ensure availability and reliability on a 24/7 basis as well as the required quality of this service. The service provider (SP) shall ensure timely (within the hour) response to the provision of invoices and detail voice and data utilization for all the staff and shall communicate any service or network issues promptly to the EXO office. The IS shall communicate to the EXO office any changes in voice and data tariffs.