2 Statement of Work Northern Arizona VA Healthcare System Satellite TV Installation, Subscription, & Service Requirement June 16, 2022 SCOPE: The Northern Arizona VA Healthcare System (NAVAHCS) requires a commercial grade Satellite TV solution in its patient care rooms/areas, with a minimal channel line-up, including installation, subscription, and maintenance service. The Contractor shall provide all necessary labor, supervision, material, and equipment to install Satellite TV at the facility. This requirement is applicable to four (4) buildings with a total of 134 televisions, locations provided below plus an additional 10 to provide an error of margin or add-ons totaling to 144. The campus is located at the Northern Arizona VA Healthcare System (NAVAHCS) 500 Highway 89N, Prescott, AZ 86313 and many buildings are on the Arizona Historical Registry. No satellite devices, antennas, or dish(es) shall penetrate roof structures or sides of buildings, and other restrictions/considerations may apply. NAVAHCS suggests use of a weight appropriate sled if needed. Locations of satellite dish(es), antenna(s), headend equipment, converters etc. must be pre-approved by COR or VA designee prior to install. The placement of satellite(s) and conduit/cable must not be visible at ground level. NAVAHCS uses an interactive patient care TV system at its 118 bedsides/patient rooms requiring a non ProIdiom signal. These TVs are Flytech Model K948. Any equipment installed must be able to deliver television service that does not use a transitional box to decode signal. GENERAL REQUIREMENTS: NAVAHCS buildings are not connected by coax however are all connected with fiber. NAVAHCS envisions a solution where the headend has the capability for IPTV using a media converter. Contractor shall provide all Labor, Parts, Materials, Antennas, Satellites, Cabling, Equipment, Hardware, Remote Controllers, Software, Programming and Technical Support to ensure Television Subscription Service connectivity to all indicated televisions (TVs) within NAVAHCS. Contractor shall provide Tower Racks if needed or the equivalent to store and house the equipment used to provide cable Television Subscription Service. NAVAHCS will provide space in an equipment room and electric outlets as necessary to power front end equipment. Other concessions shall be negotiated between the Contractor and NAVAHCS on an as needed basis. Contractor shall provide their own internet connection during the installation process of all software and channel programming. NAVAHCS will not furnish parts or test equipment for the duration of the contract. It is the responsibility of the Contractor to provide the essential equipment and supplies to complete all work relevant to this contract. Bidder shall submit a Basic 48-60 customizable channel line-up with bid submission to include main local channels (FOX, NBC, CBS, ABC). System must be able to operate without having cable boxes at each TV. SERVICE: Contractor shall be responsible for all repairs/maintenance to all installed equipment. Contractor shall be able to provide a dedicated sales representative/account manager, and a customer service contact phone number. Customer service contact phone number shall be answered by a live person, twenty-four (24) hours a day, and seven (7) days a week. Contractor shall respond to all request for service calls within (24) hours of the request. WARRANTIES: Headend equipment to the satellite, including the satellite, and over the air antenna (OTA) must have at least a 5-year warranty. INSTALLATION: The Contractor shall check-in and check-out with the Police Service located in Building 28. The Contractor must also be accompanied by the VA designee at all times during installation. All installation services shall be performed between the hours of 7:30am 4pm excluding Federal holidays. All debris shall be removed from the premises and properly disposed of by the Contractor. FEDERAL HOLIDAYS: The following national holidays observed by the Federal Government: New Year s Day 1 January Martin Luther King s Birthday Third Monday in January President s Day Third Monday in February Memorial Day Last Monday in May Juneteenth 19 June Independence Day 4 July Labor Day First Monday in September Columbus Day Second Monday in October Veterans Day 11 November Thanksgiving Day 4th Thursday in November Christmas Day 25 December If a holiday falls on Sunday, the following Monday shall be observed as the National Holiday. When a holiday falls on a Saturday, the preceding Friday is observed as a National Holiday by U.S. Government agencies. Also included would be any day specifically declared by the President of the United States. SAFETY: Contractor shall always be required to wear Personal Protective Equipment (PPE) during the performance period. If needed, and depending on the scope of work, the Contractor must attain the correct type of permit required by VHA Safety Office. Work cannot commence until the appropriate work permit has been signed off by all parties. The following permits shall apply depending on the scope of work: Hot Work Permit Above the Ceiling and Penetration Permit Energized Electrical Permit Utility and Fire Alarm System Permit INVOICE AND PAYMENT: Payment to be made monthly in arrears. The Vendor shall submit original invoices in proper electronic format to the Financial Services Center (FSC). Proper electronic format means an automated system transmitting information electronically according to the accepted electronic data transmission methods below: VA s Electronic Invoice Presentment and Payment System The FSC uses a third-party contractor, OB10, to transition vendors from paper to electronic invoice submission. Please see OB10 contact information below to begin submitting electronic invoices, free of charge. A system that conforms to the X12 electronic data interchange (EDI) formats established by the Accredited Standards Center (ASC) chartered by the American National Standards Institute (ANSI). The X12 EDI Web site (http://www.x12.org) Vendor e-Invoice Set-Up Information: OB10 e-Invoice Setup Information: 1-877-752-0900 OB10 e-Invoice e-mail:
[email protected] Financial Services Center e-Invoice Contact Information: 1-877-353-9791 Financial Service Center e-Invoice e-mail:
[email protected] The invoice MUST be itemized to include the following information listed below. Any information listed below that is not provided on an invoice will render that invoice incomplete and the invoice will be returned for immediate correction. Time period being invoiced for. Description of services. Unit Cost Billed. Extended amount due. Invoice number, and date. Contract and obligation number. INFORMATION SECURITY: The C&A requirements do not apply and a Security Accreditation Package is not required. DELIVER TO: Northern Arizona VA Healthcare System 500 HWY 89N Prescott, AZ 86313 Period of Performance Base Year plus four (4) Option Years. Water Tower Location: TV Locations: Buildings 107, 160, 148, and 151 Building and Room Locations for Satellite TV BLDG 107; 3B/4B, 21 Flytech Model K948 TVs #'s BLDG LOCATION 1 107 336-107 2 107 337-107 3 107 338-107 4 107 340-107 5 107 341-107 6 107 343-107 7 107 344-107 8 107 345-107 9 107 349-107 10 107 350-107 11 107 351-107 12 107 356-107 13 107 357-107 14 107 360-107 15 107 364-107 16 107 445-1-107 17 107 445-2-107 18 107 445-3-107 19 107 445-4-107 20 107 445-5-107 21 107 445-6-107 BLDG 107; 3B/4B, 21 Flytech Model K948 TVs #'s BLDG LOCATION 1 107 336-107 2 107 337-107 3 107 338-107 4 107 341-107 5 107 343-107 6 107 344-107 7 107 345-107 8 107 349-107 9 107 351-107 10 107 356-107 11 107 357-107 12 107 360-107 13 107 364-107 14 107 445-107 15 107 445-107 16 107 445B-107 17 107 445C-107 18 107 445G-107 19 107 445I-107 BLDG 148; CLC, 97 Flytech Model K948 TVs #'s BLDG LOCATION 20 148 010-13 21 148 010-13 22 148 100-20 23 148 100-20 24 148 100-20 25 148 100-20 26 148 100-20 27 148 100-20 28 148 100-20 29 148 100-20 30 148 100-20 31 148 100-20 32 148 100-20 33 148 100-20 34 148 101-20 35 148 105-12 36 148 B100-148 37 148 B100-148 38 148 B101-148 39 148 B101-148 40 148 B102-148 41 148 B102-148 42 148 B103-148 43 148 B103-148 44 148 B104-148 45 148 B104-148 46 148 B106-148 47 148 B106-148 48 148 B107-148 49 148 B107-148 50 148 B108-148 51 148 B108-148 52 148 B109-148 53 148 B110-148 54 148 B110-148 55 148 B201-148 56 148 B202-148 57 148 B203-148 58 148 B204-148 59 148 B205-148 60 148 B206-148 61 148 B207-148 62 148 B208-148 63 148 B209-148 64 148 B210-148 65 148 C100-148 66 148 C102-148 67 148 C102-148 68 148 C103-148 69 148 C103-148 70 148 C104-148 71 148 C104-148 72 148 C105-148 73 148 C106-148 74 148 C106-148 75 148 C107-148 76 148 C108-148 77 148 C108-148 78 148 C109-148 79 148 C109-148 80 148 C110-148 81 148 C110-148 82 148 C110-148 83 148 C111-148 84 148 C200-148 85 148 C200-148 86 148 C201-148 87 148 C201-148 88 148 C202-148 89 148 C202-148 90 148 C203-148 91 148 C203-148 92 148 C206-148 93 148 C206-148 94 148 C207-148 95 148 C207-148 96 148 C208-148 97 148 C208-148 98 148 C209-148 99 148 C209-148 100 148 C210-148 101 148 D200-148 102 148 D201-148 103 148 D201-148 104 148 D202-148 105 148 D202-148 106 148 D203-148 107 148 D203-148 108 148 D204-148 109 148 D204-148 110 148 D205-148 111 148 D205-148 112 148 D206-148 113 148 D206-148 114 148 D207-148 115 148 D207-148 116 148 D208-148 117 148 D208-148 118 148 D209-148 BLDG 148 CLC Dementia Unit, 2 Regular Smart TVs #'s BLDG LOCATION 124 148 Family Room 125 148 Dementia Quiet BLDG 151 Domiciliary, 5 Regular Smart TVs #'s BLDG LOCATION 119 151 Rm A025 120 151 Rm B040 121 151 Rm C121 122 151 Rm B124 123 151 Rm B129 BLDG 160 Emergency Department, 9 Regular Smart TVs #'s BLDG LOCATION 126 160 102 127 160 117 128 160 118 129 160 120 130 160 121 131 160 122A 132 160 122B 133 160 102 134 160 110