75H70121R00001 Sources Sought PURPOSE: This is a SOURCES SOUGHT SYNOPSIS ONLY. The purpose of this synopsis is to gain knowledge of interest, capabilities and qualifications of firms, including Large Businesses and Small Businesses with socio-economic set-asides. NO PROPOSALS ARE BEING REQUESTED OR ACCEPTED WITH THIS SYNOPSIS. THIS IS NOT A SOLICITATION FOR PROPOSALS AND NO CONTRACT WILL BE AWARDED FROM THIS SYNPOSIS. Respondents will NOT be notified of the results of this synopsis. No reimbursement will be made for any costs associated with providing information in response to this synopsis or any follow-up information requested. Please note that a decision not to submit a response to this RFI will not preclude a vendor from participating in any future solicitation. The government is seeking firms under the North America Industry Classification System Code (NAICS) 511210, Software Publishers, with a size standard of $38.5 million. DESCRIPTION/SCOPE OF WORK/PERFORMANCE WORK STATEMENT: The Indian Health Service (IHS) mission is to raise the physical, mental, social, and spiritual health of American Indians and Alaska natives to the highest level. This includes providing direct medical care and well as preventative health support through a variety of programs. GIS within IHS is still in its infancy. The IHS through the Office of Environmental Health and Engineering (OEHE) has implemented a GIS program comprised of an on-premise GIS portal, software subscriptions, and various technical support contracts. The GIS portal is shared with several other IHS programs to collect and share data. In addition, the current GIS platform is used to support the publically available Find Healthcare web application and several internal/external COVID-19 workflows and agency data collection and reporting requirements. The existing GIS platform is operational and supports basic needs and services but requires annual license renewals and ongoing platform reviews and recommendations to ensure continual operations. The purpose of the proposed requirement is to provide professional, technical and training services to ensure the existing GIS infrastructure remains supported, maintained and up to date, users are trained as needed and maintain current and future licensing needs. **The current license is ArcGIS Enterprise Creator Term License and IHS is SEEKING VENDORS who support and provide these licenses AND/OR equivalent GIS platforms with comparable features and support.** NOTE: Paragraphs 1 – 6 below are a SAMPLE of the Professional & Technical Support Services IHS will be seeking. This sample provides what IHS has contracted in the past however does not represent solely what IHS is currently looking for. IHS is seeking vendors and/or alternatives that are capable of providing: 1. Requirements Overview: Account Planning Session and Technical Work Plan: The vendor shall schedule and complete a comprehensive account planning session and technical work plan within one month of award of contract. The work plan shall include all requirements identified within the PWS. 2. Requirements Overview: System Health Check: 2.1. Goals: The primary goals/objectives of the system health check are to be proactive and analyze usage/activity, review the production and development environments to ensure the GIS platforms are operating at maximum capacity, with latest software versions and are positioned for maximum usage. This shall be coordinated and performed at the direction of the Contracting Officer Representative (COR). Some example activities to include are: Review monitoring and error logs. What system capacity remains or are we reaching? How much more load (e.g., users, applications, data storage capacity) can be applied before upgrades are required? What upgrades can be completed now to reduce system latency and improve performance? What upgrades should be implemented to increase the max capacity to full capacity or 2X capacity? What services are being used the most and how to best optimize? 2.2. Government Furnished Information: The IHS GIS system has a dedicated computer monitoring the GIS server performance. The vendor shall have access to data from this server to assist in the performance analysis and access to the GIS portal as needed. The government shall also provide personnel to answer questions on current and projected system use. 3. Requirements Overview: Technical Advisor Services: Provide technical advisor to serve as the project manager to schedule work, schedule status update meetings, and provide reports. The project manager shall also submit an initial work plan to the IHS COR that includes a breakdown of each major task, general task workload, and an estimate of credit hours to complete the task. Additional work plans may be requested to estimate workload and credit use for learning and service activities requested during the contract period performance. 4. Requirements Overview: Learning and Services: Provide a number of learning and services credits (or similar) to have flexible professional and technical support to assist with a wide variety of support activities such as; implement architecture review report recommendations, provide enterprise support, optimize enterprise applications and services, and/or execute customized JIT one-on-one training support for enterprise portal application implementation, recommend system integrations with other applications, premium support (when needed) at the direction of the COR. Not all of these activities may be authorized. 5. Requirements Overview: Software License Renewals: The licenses below support the current GIS platform architecture and user needs. The need for additional user accounts (ArcGIS Enterprise Creator Term License) are required to support ongoing COVID-19 applications and the increased demand for user requiring access to the mapping portal. REMINDER NOTE: **The current license is ArcGIS Enterprise Creator Term License and IHS is SEEKING VENDORS who support and provide these licenses AND/OR equivalent GIS platforms with comparable features and support. ESRI Licenses (Est. Qty.) GIS0001MP-A ArcGIS Desktop Advanced Concurrent Primary* (1) GIS0001MS-A ArcGIS Desktop Advanced Concurrent Secondary* (2) GIS0100MP-A ArcGIS Desktop Standard Concurrent Primary* (1) GIS0100MS-A ArcGIS Desktop Standard Concurrent Secondary* (4) GIS0100MP-A ArcGIS Desktop Basic Concurrent Primary* (1) GIS0100MS-A ArcGIS Desktop Basic Concurrent Secondary* (7) GIS0400MP-A ArcGIS Spatial Analyst for Desktop Concurrent Primary (1) GIS0400MP-A ArcGIS 3D Analyst for Desktop Concurrent Primary (1) GIS0400MP-A ArcGIS Geostatistical Analyst for Desktop Concurrent Primary (1) GIS0400MP-A ArcGIS Network Analyst for Desktop Concurrent Use Primary (1) WEB0317 ArcGIS Developer Professional Annual Subscription (1) GIS6200M-A ArcGIS Enterprise Advanced Up to Four Cores Maintenance** (2) STG6200M-A ArcGIS Enterprise Advanced Up to Four Cores Staging Server** (1) 154252 ArcGIS Monitor for ArcGIS Server Up to Four Cores Term License (2) 154252 ArcGIS Online Additional Credits (block of 1000) (10) 154252 ArcGIS Enterprise Creator Term License (250) 154252 ArcGIS Enterprise Creator Term License (supporting COVID-19 OIT) (425) *includes one Creator license for each desktop license (16) **includes 50 Creator licenses for each 4-core ArcGIS Enterprise license (150) Creator licensees 16 + 150 + 250 (OEHE additional) + 400 (COVID-19) = 816 Creator user licenses Options for Additional Licenses: 154252 ArcGIS Enterprise Creator Term License (50) GIS0001MP-A ArcGIS Desktop Advanced Concurrent Primary (5) GIS0100MP-A ArcGIS Desktop Standard Concurrent Primary (5) GIS0100MP-A ArcGIS Desktop Basic Concurrent Primary (5) GIS6200M-A ArcGIS Enterprise Advanced Up to Four Cores Maintenance (3) 6. Software Application Files and Accessibility: Software Application files, if delivered to the Government, shall conform to the requirements relating to accessibility as detailed to the 1998 amendments to the Rehabilitation Act, particularly, but not limited to, § 1194.21 Software applications and operating systems and § 1194.22 Web-based intranet and internet information and applications. See: http://www.section508.gov/ Preferred text format: MS Word (Office 2013 or higher) Preferred graphics format: Each graphic is an individual JPG file Preferred portable format: Adobe Acrobat, version 6.0 Preferred Excel Format: Office 2013 or higher SUBMISSION PACKAGE: REMINDER: **IHS is SEEKING VENDORS who support and provide these licenses AND/OR equivalent GIS platforms with comparable features and support.** Interested PRIME CONTRACTORS are invited to submit a capabilities statement/narrative demonstrating the firm’s experience in construction projects of a similar nature as described above. The submittal shall be no longer than ten (10) letter-size pages and shall include the following: 1. Cover letter/sheet that includes: A. Your firm's Data Universal Numbering System (DUNS) number, B. CAGE code (if applicable), C. Company point of contact (POC) and DS. Socioeconomic status under North American Industry Classification System (NAICS) code 511210 (i.e., SBA Certified 8(a), SBA Certified HUBZone, SDB, SDVOSB, WOSB, Native American Owned, etc.), and any other relevant/appropriate data. E. GSA MAS Contract Number (if applicable) 2. Indicate if a solicitation is issued, will your firm be submitting a proposal (Yes/No) 3. Indicate whether your firm is authorized to provide ArcGIS Enterprise Creator Term Licenses. If there is an alternative to the ArcGIS Enterprise Creator Term Licenses or equivalent GIS platform that your firm provides, please provide this information. Information provided should be equivalent/comparable features and support and any differences from ArcGIS. 4. General Business Information : Provide general information about your business, to include any relevant information pertaining to the requirement. 5. Experience/Past Performance : Submit at least two (2) but no more than five (5) of similar projects completed within the last ten (10) years that are relevant to the work that will be required under this project. Firms shall include the following information: a. Indicate whether Prime Contractor or Subcontractor for each project submitted; b. Dates for each project submitted; c. Contract value, location, completion date, and complexity of job for each project submitted; d. Indicate whether the project is a federal, state, tribal or other for each project submitted; and e. Project references/Agency point of contact (telephone number and e-mail address) for each project submitted. QUESTIONS: Questions regarding this synopsis shall be emailed to Jenny Scroggins, Contracting Officer at
[email protected] . Telephone solicitations and questions will not be entertained. This sources sought is for informational and planning purposes ONLY and is not to be construed as a commitment by the Government nor will the Government pay for any information solicited. Since this is a sources sought synopsis, no evaluation letters and/or results will be issued to the respondents. HOW TO RESPOND: EMAIL RESPONSES ARE REQUIRED BY OCTOBER 13, 2020 at 2:00PM Central Time. Electronic versions of your submission package of twenty (20) PAGES OR LESS, shall be submitted VIA EMAIL to Jenny Scroggins, email:
[email protected] . Please enter " IHS OEHE GIS Sources Sought Response " into the email subject field. AGAIN, THIS IS NOT A REQUEST FOR PROPOSALS. This is for planning purposes only and is a market research tool to determine availability and adequacy of potential sources particularly Small Business Sources. The Government will not reimburse responders for the cost of the submittals.