Social Media Management tool

This RFI/Sources Sought is issued solely for information and planning purposes only and shall not be construed as either a solicitation or the obligation on the part of Government. This is NOT a solicitation for proposals, proposal abstracts or quotations. This notice is for market research purposes only . No reimbursement will be made for any costs associated with providing information in response to this announcement or any follow-up information requests. Respondents will NOT be notified of the results of the analysis. All data received in response to this Sources Sought synopsis that is marked or designated as corporate or proprietary information will be fully protected from release outside the Government. The Government shall not be liable for or suffer any consequential damages for any proprietary information not properly identified. Proprietary information will be safeguarded in accordance with all applicable Government regulations. All documentation shall become the property of the Government and will not be returned. ***********************************************************************************************************************The IRS is seeking a product that will provide the IRS with an Enterprise-Wide Social Media Relationship Management Tool to manage and analyze social media messaging and provide social listening on public social media platforms, which includes, but is not limited to Meta (Facebook and Instagram), Twitter, YouTube, and LinkedIn. The goal is to have a product that can meet our basic needs of managing social media with a team of 15 people minimum with analytics and provide additional in-depth features that allow IRS greater reporting capabilities for social listening for an all-inclusive product of social media management, analytics and social media listening. Questions in response to this Sources Sought Notice may be submitted electronically to Janelle Meredith at [email protected] on or before June 15, 2022 5:00 PM Eastern Daylight Time (EDT). Please see the attached documents for further information and instruction,