Taxpayer Experience Office (TXO) Support Services Industry Day Event. This notice has been updated to change the time of the Industry Day Event. The date remains unchanged. DATE: November 7, 2023, TIME: 1:00 PM EDT – 2:30 PM EDT.

NOTICE UPDATE: TITLE: Taxpayer Experience Office (TXO) Support Services Industry Day Event DESCRIPITON: This notice has been updated to change the time of the Industry Day Event. The date remains unchanged. DATE : November 7, 2023 TIME : 1:00 PM EDT – 2:30 PM EDT WHERE : Virtual (A link will be shared prior to the actual event.) AGENDA : This event will focus on what the TXO represents and discussions of business challenges in relation to the upcoming support services requirement. IRS OCPO Welcome and Introduction TXO Office Overview TXO Support Services Requirement Overview TXO Leadership Panel Discussion – Business Challenges IRS Small Business Office Discussion IRS Procurement Office Discussion REGISTRATION INFORMATION: REGISTRATION HAS NOW CLOSED. LINKS: [email protected] Primary Point of Contact James Wright [email protected] Secondary Point of Contact LaTonya Bowman [email protected] End Notice Update It is our pleasure to invite you to the Internal Revenue Service (IRS), Office of the Chief Procurement Officer’s (OCPO), Taxpayer Experience Office (TXO) Industry Day Event. This one-day virtual event will focus on promoting collaboration with industry stakeholders that seek to support an upcoming TXO requirement through a federal contracting opportunity. This event is intended to strengthen our engagement with industry including small, new, and emerging businesses into the federal marketplace, through information sharing. The TXO aims to enrich IRS interactions through an Enterprise-wide customer-centric approach with a focus toward continuous improvement. Additional information is provided in the performance work statement.