CONTRACTOR PERFORMANCE EVALUATION SURVEY COVER SHEET For Solicitation N0023206RC6MT36 Name and address of offeror questionnaire is being completed for: (INSERT COMPANY NAME) Name of company completing questionnaire: ________________________________________ Contract Number: _____________________________________________________________ Contract Type: ______________________________________________________________ Contract Amount: ______________________________________________________________ Contract Period of Performance ___________________________________________________ (including all options) Product/Service Description: _____________________________________________________ Name, title and phone number of person completing questionnaire: _______________________ _______________________ _______________________ Length of time your firm has been involved with this company:___________________________ Submit completed Cover Sheet and Survey via facsimile or e-mail to: CONTRACTING DEPARTMENT Fleet & Industrial Supply Center Attn: Kendra McMahon, Code 240KM Phone: (904) 542-0472 Fax: (904) 542-1095 e-mail:
[email protected] Request return by COB on: Monday, September 25, 2006 CONTRACTOR PERFORMANCE EVALUATION SURVEY RATING SHEET For Solicitation: N0023206RC6MT36 RATING SCALE Please use the following ratings to answer the questions. If you are unable to rate an item because it was not a requirement, never an issue, or you have no knowledge of the item in question, then you should mark ?NA?. EVALUATION CRITERIA Excellent - The company?s performance was consistently superior. Performance was entirely favorable and you wouldn?t hesitate to do business with them again. Good - The company?s performance was better than average, and you would willingly do business with them again. The contractual performance was mostly favorable and corrective actions taken by the contractor were effective. Neutral - No record exists. Average - The company?s performance was satisfactory and you would consider doing business with them again. There were minor performance problems which were satisfactorily corrected. Poor - The company?s performance was entirely unsatisfactory and you would not do business with them again under any circumstances. There were serious performance issues with the contractor for which the contractor?s corrective actions were ineffective. NOTE: For statements indicating ?Poor? or ?Excellent?, please provide an explanation in the comments section of the survey. CONTRACTOR PERFORMANCE EVALUATION SURVEY For Solicitation N0023206RC6MT36 POOR AVERAGE NEUTRAL GOOD EXCELLENT A. QUALITY OF PRODUCT OR SERVICE: (1) The Contractor provided a product or service that conformed to contract requirements, specifications, and standards of good workmanship. (2) The Contractor submitted accurate reports. (3) The Contractor utilized personnel that were appropriate to the effort performed. B. COST CONTROL: (1) The Contractor performed the effort within the estimated cost/price. (2) The Contractor submitted accurate invoices on a timely basis. (3) The Contractor demonstrated cost efficiencies in performing the required effort. (4) The actual costs/rates realized closely reflected the negotiated costs/rates. C. SCHEDULE: (1) The tasks required under this effort were performed in a timely manner and in accordance with the period of performance of the contract. (2) The Contractor was responsive to technical and/or contractual direction. D. BUSINESS RELATIONSHIPS: (1) The Contractor demonstrated effective management over the effort performed. (2) The Contractor maintained an open line of communication so that the Contracting Officer?s Representative (COR) and/or Technical Point of Contact (TPOC) were apprised of technical, cost, and schedule issues. (3) The Contractor presented information and correspondence in a clear, concise, and businesslike manner. CONTRACTOR PERFORMANCE EVALUATION SURVEY For Solicitation N0023206RC6MT36 POOR AVERAGE NEUTRAL GOOD EXCELLENT (4) The Contractor promptly notified the COR, TPOC, and/or Contracting Officer in a timely manner regarding urgent issues. (5) The Contractor cooperated with the Government in providing flexible, proactive, and effective recommended solutions to critical program issues. (6) The Contractor made timely award to, and demonstrated effective management of, its subcontractors. (7) The Contractor demonstrated an effective small/small disadvantaged business subcontracting program. E. CUSTOMER SATISFACTION: (1) The products/services provided adequately met the needs of the program. (2) The Contractor was able to perform with minimal or no direction from the COR or the TPOC. (3) I am satisfied with the performance of the Contractor under this effort. F. KEY PERSONNEL: (1) The labor turnover in key personnel labor categories was minimal and did not adversely affect Contractor performance. (2) The Contractor proposed qualified personnel to fulfill the requirements of the contract. G. OTHER: (1) Would you award this firm another contract? ( ) Yes ( ) No If you answered ?No? provide an explanation.______________________________________________________________________ __________________________________________________________________________________ (2) Was the contract terminated for default? ( ) Yes ( ) No If you answered ?Yes?, provide an explanation. ___________________________________________ CONTRACTOR PERFORMANCE EVALUATION SURVEY For Solicitation N0023206RC6MT36 COMMENTS: (Required for ALL Poor and Excellent Ratings) ___________________________________________________________________________________________________ ___________________________________________________________________________________________________ ___________________________________________________________________________________________________ ___________________________________________________________________________________________________ ___________________________________________________________________________________________________