Dictaphone System Hardware and Software Maintenance and Upgrades

This is a sources sought notice. The 502 Contracting Squadron, Joint Base San Antonio-Lackland, TX, intends to award a Firm-Fixed Price (FFP) contract for service maintenance and support for the Dictaphone-Speech Recognition Reporting System located at Wilford Hall Ambulatory Surgical Center, San Antonio, TX. The contractor shall provide extended service of hardware and software maintenance for the Dictaphone-Speech Recognition Reporting System. Upgrades, modifications, and software enhancements shall be made available to the government at the time of release, at no additional cost to the government. The contractor shall ensure the software makes pertinent patient information available to healthcare providers while safeguarding patients' personal information in accordance with Health Insurance Portability and Accountability Act. The contractor shall provide maintenance support services for the Dictaphone-Speech Recognition Reporting system to ensure continuous operability of the system. All contracted Equipment Service Technicians shall be trained and certified to work on the equipment by the contractor. As a reminder, this is not a solicitation. This is a request for information only.