Brief description of the required services: The Military Surface Deployment and Distribution Command (SDDC) require contractor support services to ensure its multiple Audio Visual and Video Teleconferencing (AV/VTC) systems are fully operational and updated. The Contractor shall provide all personnel, management, tools, materials and transportation necessary to provide Help Desk Support, Preventive Maintenance, Remedial Repairs, Emergency Repairs and the services detailed within this PWS. The contractor will provide technical personnel who are International Communications Industries Association, Inc. (ICIA) trained and certified. The contractor will provide certified Audio/Visual engineers and technicians that hold CTS (Certified Technology Specialist) certifications attained through the International Organization of Standardization (ISO) and the International Electrotechnical Commission (IEC) ISO/IEC 17024 certification of personnel as administered in the U.S. by the American National Standards Institute (ANSI). The Contractor shall ensure that all new or replaced VTC equipment must be on the DOD Unified Capabilities (UC) Approved Products List (APL). The Integrated Access Device(s) (IADs)/IMUX(s) must be on the DOD Unified Capabilities APL or the CPE section of the DOD UC APL End of Life/APL Removal List. Serial AB Switches, Ethernet AB Switches, and Dial Isolators must be on the DISN Video Services' List of Approved Switches and Dial Isolators. Potential Locations: 596th Ammunition Terminal Brigade - Southport, NC 832nd Transportation Battalion - Jacksonville, FL 833rd Transportation Battalion - Seattle, WA 834th Transportation Battalion - Concord, CA 841st Transportation Battalion - Charleston, SC 842nd Transportation Battalion - Beaumont, TX All Small Business and/or 8(a) prospective offerors are encouraged to contact SDDC at
[email protected] to express their interest.