Maintenance and Support Services for Cisco Equipment

The Social Security Administration (SSA) is in search of contractors that can provide support services and maintenance service for existing Cisco equipment. SSA has more than 10,000 Cisco Ethernet switches and associated hardware components which are installed at approximately 1,800 sites throughout the United States and 19 Foreign Service Posts (FSP). Please review attachment I - Request For Information that provides a detailed description of the information requested. Contractors responding to this Request for Information (RFI) should be made aware that this is for informational purposes only and does not constitute a solicitation or Request for Proposal. This RFI is not to be construed as a commitment by the Government and responses to this RFI are not offers and cannot be accepted by SSA to form a binding contract. SSA does not intend to award a contract on the basis of this RFI or pay for any information provided as a result of this RFI. SSA will not recognize or reimburse any cost associated with any RFI submissions or follow up information that is requested. SSA is requesting the following information in the contractors' response: •1) Contractors' ability to provide support services and maintenance services for existing Cisco Equipment located in SSA's CONUS and OCONUS sites. •2) Contractor capabilities to provide "New" Original Equipment Manufacture Cisco Replacement Parts with a manufacture warranty. •3) All applicable North American Industry Classification Code(s), Small Business Status along with your Tax ID Number and Duns & Bradstreet Number •4) Indicate whether the services are available on GSA Federal Supply Schedules or any other Government Wide Acquisition Vehicle (GWAC). Information received will be considered solely to make informed decisions regarding a potential procurement. Interested sources must provide responses in an electronic format (compatible with MS Office 2003) via e-mail to the [email protected] . Faxed information will not be considered. The file size limitation for e-mail attachments is 5 megabytes. The Government will not consider simple marketing information, incomplete responses, or references to contractor websites. Please reference SSA-RFI-13-0031 in the email subject line. Electronic responses must be received by June 17, 2013 at 10:00 am EST. Phone calls or questions will not be accepted.