Description
B.2 STATEMENT OF WORK Title of Project : VHA Amputation System of Care (ASoC) Amputation Peer Support Program Scope of Work : The contractor shall provide all manpower, resources and materials necessary to expand the ASoC Peer Program tailored to the needs of the specialized population within the VA. This includes a Train-the-Trainer program for Amputation Rehabilitation Coordinators (ARCs) and other Amputation Specialty clinicians within the Amputation System of Care that will occur annually at sites determined by the presence of at least eight (8) potential Veteran Certified Peer Visitor candidates. The Train-the-Trainer program is a hands-on, in-person training with a goal of meeting the needs of Veterans with limb loss through a peer support program. Trainer candidates will experience a training focused on teaching the adult learner, the characteristics of adult learning, effective training techniques, facilitation tips, and role playing for assessment to ensure learning transfer. Candidates will train an in-person class on the final day of the training as an assessment of their newly learned skills. Once completed, the trainees will be certified trainers who will train and certify Veteran amputee peer mentors. The instructor of this program shall be a Certified Master Trainer through the Association for Talent Developer (ATD). In addition, the contractor will provide education resources to be distributed to Veterans with limb loss in VAMCs across the country. Educational resources include magazines, pamphlets and books. The resources enhance patient centered care in amputation rehabilitation and support the needs of both the providers and Veterans, alike. The contractor will also provide corporate memberships to the seven (7) Regional Amputation Centers and the eighteen (18) Polytrauma Amputation Network Sites. 3. Background: The VA provided care to over 90,000 Veterans with amputations in 2023, with over 46,000 of those being major limb amputations. Given the large population of Veterans with diabetes, it is anticipated that this number will rise in the coming years. In effort to support the needs of both the healthcare provider and patients, it is necessary to have educational resources to provide information on living life with limb loss. Research promotes peer to peer support in the recovery after amputation as well as encouragement in returning to the highest level of function. Peer to peer support is a key recommendation in the VA/DoD Clinical Practice Guideline, 2017. It is of utmost importance to Veterans that the VA provide this service as part of the overall rehabilitation process. Access to educational materials, training and a peer-to-peer programs will enhance VA care ensuring the highest quality amputation care. 4. Period of Performance: One 12-month base period with four (12) month option periods. 5. Government Recognized Holidays: Unless specifically authorized in writing by the Contracting Officer, no services will be provided and no charges will be incurred and/or billed to any order on this contract on any of the observed Federal Holidays. There are 10 Federal holidays set by law (recognizes holidays i.a.w. 5 U.S. Code § 6103 – Holidays).. 6. Place of Performance: Annual training locations will be conducted in person with VA employees traveling to those trainings. Location will be chosen each year between one of these three sites: St. Louis, MO, Richmond, VA, Seattle, WA. 7. Type of Contract : The Government anticipates award of a Firm Fixed-Price contract. 8. Contract Pre-Performance Meetings: The contractor shall participate in regularly scheduled planning meetings throughout the performance of the contract via phone or virtual methods. 9. General Requirement & Task: The purpose of the contract is to obtain training and supplies, educational resources, and one-year corporate memberships for seven (7) Regional Amputation Centers and eighteen (18) Polytrauma Amputation Network sites across America. Educational resources will be distributed to all twenty-five (25) sites where resources will be distributed throughout the VISNs by Amputation Clinic providers. 10. Quality Control : The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this SOW. 11. Formal Acceptance or Rejection of Deliverables: The Government will review each deliverable and provide feedback/comments. The contractor shall have five business days to incorporate feedback/comments and make appropriate revisions. The contractor shall provide the revised version of each deliverable to the Contracting Officer’s Representative (COR). The COR will review and determine final acceptance by the Government. The COR will notify the contractor of final acceptance within five business days. 12. Changes to the SOW: Any changes to this SOW shall be authorized and approved only through written correspondence from the Contracting Officer. A copy of each change will be kept in a project folder along with all other products of the project. Costs incurred by the contractor through the actions of parties other than the Contracting Officer shall be borne by the contractor. 13. Contractor Reporting Requirements: Contractor will contact the COR within five (5) days to notify when resources are shipped. 14. Travel: One episode of travel for training of the Amputation Rehabilitation Coordinators annually. 15. Contractor Experience Requirements: Those employees of the Amputee Coalition involved in this contract agreement with the Amputation System of Care should have experience with working with the Veteran population. The instructor of this program shall be a Certified Master Trainer through the Association for Talent Developer (ATD) and a specialist in the training of the content of both the Train the Trainer Workshop as well as the Certified Peer Visitor Training Workshop. 16. Confidentiality and Disclosure: 16.1. It is agreed that: The preliminary and final deliverables, and all associated working papers, application source code, and other material deemed relevant by VA which have been generated by the contractor in the performance of this contract, are the exclusive property of the U.S. Government and shall be submitted to the Contracting Officer at the conclusion of the contract. 16.2. The Contracting Officer will be the sole authorized official to release, verbally or in writing, any data, draft deliverables, final deliverables, or any other written or printed materials pertaining to this contract. No information shall be released by the contractor. Any request for information relating to this contract, presented to the contractor, shall be submitted to the Contracting Officer for response. 16.3 Press releases, marketing material, or any other printed or electronic documentation related to this project, shall not be publicized without the written approval of the Contracting Officer. 17. Contractor Security Requirements: The Contractor will not access VA Information Technology (IT) systems and will not access sensitive/personnel identifiable information (PII).