D -- Nortel maintenance to FEMA’s Advanced Call Center

The Federal Emergency Management Agency (FEMA) intends on issuing a Purchase Order, utilizing Simplified Acquisition/Commercial Items/Sole Source procedures to Nortel Networks, Bohemia, NY for the purpose of purchasing Total Annual 2nd Level IVR Support, Premium Coverage, 24X7. This coverage is to provide critical Nortel maintenance to FEMA’s Advanced Call Center which exists to offer disaster victims a way to register for assistance. The support shall consist of the contractor performing maintenance services that can be delivered via telephone or remote electronic access, when so requested by FEMA and when they do not require personnel security clearances.The NAICS Code: 517910; Small business size standard is $12.5 million. This notice is not a request for competitive proposals; however, any received responses must be in writing. Electronic response is preferred to: [email protected]. If an electronic response is not possible, send to the address shown above, ATTN: Jay D. Cohen/Bldg 413. The responses must be received no later than 09-01-2005, 15:00 Hrs EST. A determination by the Government not to compete this proposed requirement based on responses to this notice and other underlying factors is solely within the discretion of the Government. Information received will be considered solely for the purpose of determining whether to conduct a competitive procurement. The information submitted should contain adequate supporting documentation to allow the Government to make a determination as to whether or not a proposed Contractor is capable of providing the required goods. This notice also serves as a market research for possible small businesses that can provide the required goods.