This is not a Notice of Solicitation. The Department of Veterans Affairs (VA), National Cemetery Administration (NCA) currently has a requirement for the purchase and installation of new gravesite locator kiosks as well as maintenance of new and existing kiosks at over 90 cemeteries throughout the United States. This includes repair and replacement of kiosk components such as ELO touch screens and thermal printers. This would include maintenance for items that are under warranty, within their useful life and beyond useful life (out of warranty), and retrofitting replacement components to fit into existing kiosks. The Government requires that contractor have the capability to ensure all kiosk are operational within 48 hours of failure. It is mission critical that Veterans and their families have access to kiosk information 24 hours a day, 7 days a week and 365 days a year. Holiday access especially on Memorial Day is critical. The kiosks currently in use at National Cemeteries are manufactured by Vision Technology and NCA requires that new kiosks maintain the same look, functionality, and features available on these kiosks. Contractor repairing these kiosks must be able to obtain ELO touch screens and printers that fit in these kiosks. Certain older model ELO touch screens require the use of retrofit kits to enable replacement. Sample images are provided below and general information associated with kiosk information center enclosure and IT components can be found at the following website location: http://www.cem.va.gov/cem/ocm/genkinfo.asp Sample 1 - Thru-the-Wall kiosk enclosure in polished silver Thru-the-wall kiosk enclosure drawings and specifications for installation can be at the following website locations: http://www.cem.va.gov/cem/images/dimensions.jpg and http://www.cem.va.gov/cem/images/standard_installation.jpg Sample 2 - Free-Standing kiosk enclosure A free-standing kiosk enclosure is available in multiple colors and finishes. These options can be viewed at the following website location: http://samples.wilsonartcontract.com/c-16-the-standards.aspx Interested parties are requested to submit the following information in a clear and concise manner: a. Corporate/Company information to include company name, address, points of contact (name, phone number, and email address), DUNS number, Tax Identification Number, and business size. b. Current contract ordering vehicles. c. Capability statement demonstrating a commercially available product that can meet the specific requirements identified above. d. If the company is a Service Disabled Veteran Owned Small Business or Veteran Owned Small Business, demonstrate how the company can perform 51% of the requirements. e. Commercially available price information for the product and services. This information shall be submitted via email to
[email protected] no later than 3:00pm Central Time April 30, 2012. OFFERORS ARE ADVISED THAT THIS REQUIREMENT MAY BE DELAYED, CANCELED, OR REVISED AT ANY TIME. THE INFORMATION OBTAINED WILL BE USED FOR ACQUISITION PLANNING PURPOSES. 52.215-3 Request for Information or Solicitation for Planning Purposes (Oct 1997) (a) The Government does not intend to award a contract on the basis of this solicitation or to otherwise pay for the information solicited except as an allowable cost under other contracts as provided in subsection 31.205-18, Bid and proposal costs, of the Federal Acquisition Regulation. (b) Although "proposal" and "offeror" are used in this Request for Information, your response will be treated as information only. It shall not be used as a proposal. (c) This solicitation is issued for the purpose of: [state purpose]. (End of provision)